SurveyWave™

Innovative technology to power your enterprise feedback and relationship marketing programs
At Knowledge Wave International we focus our efforts on providing answers to your most important business questions in a format you can use, whether you are the CEO of a global organization, the leading sales person for a small company, or a budget committee leader for a local municipality.

We created SurveyWave to enable organizations of all kinds to solicit and act on feedback from a target population quickly, efficiently, and accurately. SurveyWave provides a high return on investment (ROI) by allowing you to design effective surveys and quickly deploy them via all respondent touch points, view aggregate reports online, in real-time, and analyze the data using your current tools (from Microsoft Excel to SPSS). More importantly, SurveyWave helps you leverage your current investments in operational legacy systems (like customer relationship management (CRM), business intelligence/data warehousing (BI), enterprise resource planning (ERP), accounting, and sales force automation (SFA)) by integrating survey responses and aggregate data throughout your enterprise. This comprehensive, real-time access to opinion and attitudinal data helps to make SurveyWave the platform of choice for more than 100 organizations around the world.

Make Confident Decisions with Richer, Deeper Data
Below are some of the benefits you receive when you use SurveyWave to open a continuous dialogue between you and your customers, partners, employees, suppliers and the general public. When you use SurveyWave, you not only gather feedback and receive actionable results. SurveyWave also provides the following value to your organization:

	Reduce the surveying process from months to a matter of days
	Design surveys with conditional branching and randomization
	Reuse surveys and even past results for historical comparisons
	Deploy surveys and distribute results to all touchpoints, from e-Mail and website surveys to paper-based surveys, to telephone interviews, wireless handheld devices, and touch-screen kiosks
	Access anytime, anywhere on our hosted service over the Internet – there is no hardware or software to buy
	Is secured under a best-of-breed security infrastructure, including physical security, data encryption, firewalls, application security, user authentication, and redundant back-up procedures
	Supports multiple languages, allowing you to deploy surveys in the native language of your clients, increasing feedback and participation

Quickly, efficiently increase your customer's satisfaction, your product or service acceptance, employee loyalty and corporate brand image today with SurveyWave.