Real-time Business Scorecards

Solve tomorrow's problems driving action today

The explosion in interest in Business Scorecards began in the mid-90s. The Balanced Scorecard theory of business management took root about the same time as a dramatic increase in the power and capacity of enterprise computing. Just as executives began to think seriously about the value of tracking key performance indicators (KPIs) daily, Information Technology firms had the ability to fuse vast amounts of data and present them in ways that were meaningful and actionable.

At their most basic, business scorecards help you turn data into knowledge. All kinds of data from across your enterprise can be brought together and packaged in a way that your team can interpret and understand. Tables and charts, trends and graphs, speedometers and thermometers help you to comprehend how well your firm is executing against your KPIs. By refreshing the data frequently (at least daily and often hourly), you have near-real-time understanding of your business.

Knowledge Wave’s business scorecarding solutions help you move up the stack and turn the knowledge you generate into insight and action. We start at the front end by making sure KPIs you have selected to monitor are, in fact, the right ones. Through our rigorous statistical process, including feedback from customers and competitive analysis, you can be confident your scorecards accurately reflect the state of your business.

When you implement a Knowledge Wave business scorecard solution, you can be sure it will be quickly and widely adopted throughout your enterprise:

Based on core Microsoft database technologies, our platform allows for quick and easy personalization, so that every individual can monitor the KPIs that are specific to his or her job role and responsibility.
Visual cues like color-coding, stoplights, and other indicators tell you when you are performing well and where you need to focus attention.
For any KPI or initiative, you establish multiple measures of performance (scope, schedule, and budget, for example) and set benchmarks or targets for each.
Automated alerts via email or can be configured on any KPI, so that you are warned of approaching critical markers without having to go actively view.
You can drill-down from the dashboard to detail supporting data to explore the high-level metrics and identify the true source of the score.
Weighted metrics allow you to put more emphasis on those things which you know are more important to your customer and your company.