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Knowledge Wave Event Calendar
Including Operational data in your CEM Program means the difference between reporting survey responses and defining valid and reliable steps for improving corporate profitability. That being said, effective, realtime, and inexpensive data integration is often written of as impossible to achieve.
Until now.
Download this KWI whitepaper to learn how our experts make integration of operational data an integral part of any CEM program.
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How Can We Help?
Customer Satisfaction
Employee Satisfaction
Business Performance
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Upcoming Events
Annual Call Center Exhibition
Seattle, WA: 11 - 13 September 2006
The Global Gathering Place for the Contact Center Industry
Register today to attend the third annual Call Center Exhibition, with over 60 "Knowledge Exchange" sessions and a leading-edge Technology Summit, all at the Washington State Convention Center. Stop by KWI's booth and learn how we're helping 100s of global organizations to measure, manage, and improve customer loyalty. You can also enter to win dozens of fantastic prizes!
Customer Contact Conference
Boston, MA: 13 - 15 November 2006
The Global Gathering Place for the Contact Center Industry
More info about the conference
North American Conference on Customer Management
Orlando, FL: 12 - 15 November 2006
The Global Gathering Place for the Contact Center Industry
More info about the conference
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